FAQ

Payment and Prices:

    • All prices on the website is given in INR. By law we can ONLY quote prices in INR. Just as US companies can’t quote price in any currency other than USD (its illegal since 1913 when FED was granted a private monopol), we needs to stick to INR.
    • If you purchase on our website and pay over PayPal/ other payment gateway. PayPal will convert your currency into INR.  However, PayPal exchange rates may not be exactly the same as your bank
    • PayPal will let you see the costs before approving any charge of your credit card or PayPal account. Your bank may or may not add fees according to your contract (we do not add any).

Shipping FAQ:

    • Shipping basics.
      We ship with FEDEX worldwide. If you like your product to be shipped under your contract or with your carrier please send us shipping bills or necessary information.
    • Please do not send it with FEDEX, use something cheaper!!??
      With our FEDEX contract we have very low prices. Actually shipping with Postal service etc will be more expensive and less secure.
    • Have you shipped yet??
      When we ship we update the information on your account with all information. Our shopping system sends out information. FEDEX system will send out a tracking message. There is no needs to call us or send emails. If nothing of above happens you will still have your package within some few days. With the tracking number you can visit FEDEX website and follow your parcel.
    • Is the parcel insured??
      Within India we insure it to 100%. When doing export we insure it to somewhat less. If anything happens we take the blame.
    • Will I have to pay import TAX?
      Within India you do not have to pay import tax. Russian, American, Canadian and the rest must be ready to pay import tax. However, we put a very tiny value on anything we ship.
      For full info read our shipping and business manual in the download section.